Bank HSBC will implement AI from Google to fight fraudsters and help customers

6/20/2026, 08:00 AMЕвгения Слив

The banking giant HSBC has entered into a long-term partnership with Google Cloud to implement artificial intelligence at scale in global operations based on Google DeepMind’s Gemini models.

Within two years, the bank plans to launch more than 200 AI scenarios, which the company estimates will yield over $100 million in revenue growth and process optimization. The project will cover three key areas: personalized capital management, faster detection of suspicious transactions (twice as fast), and AI assistant for employees, reducing meeting preparation time from hours to minutes.

HSBC head Georges Elhedery emphasized that technology would allow scaling a personal approach to customers while maintaining human control. At the moment, more than 600 bank applications are already running in the Google Cloud infrastructure, and a new agreement will expand this stack with the Gemini Enterprise agency platform. This partnership was another step by Google into the corporate sector after the launch in May of the Gemini 3.5 Flash model, which has been called by the company "the most powerful in programming and agent creation".

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