Privacy Policy
Last Updated: 25 June 2026
Data Controller: Unum Innovations FZCO
License: IFZA License No. 40871
Registered at: IFZA Properties, DSO-IFZA, Dubai Silicon Oasis, Dubai, UAE
Email: info@theunum.io
Website: www.{{DOMAIN}}
1. Introduction
This Privacy Policy ("Policy") explains how Unum Innovations FZCO ("Company", "we", "us", "our") collects, uses, stores, shares, and protects personal data when you visit or use www.{{DOMAIN}} ("Website"). The Company acts as the data controller in respect of personal data processed through the Website.
This Policy forms an integral part of our Terms of Use. By using the Website, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please do not use the Website.
The Company processes personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL), UAE Federal Decree-Law No. 26 of 2025 on Child Digital Safety, and, where applicable, supplementary data protection standards in force in the jurisdiction of the user, where such standards establish a higher level of protection.
2. Personal Data We Collect
2.1 Information You Provide Directly
When you interact with the Website — for example, by subscribing to a newsletter, submitting a contact form, leaving a comment, or contacting our support — we may collect:
- contact information (name, email address);
- account credentials, if you register on the Website (username, password — stored in encrypted form);
- content you submit (comments, feedback, enquiries);
- any other information you voluntarily choose to provide.
2.2 Information Collected Automatically
When you visit the Website, certain information is collected automatically through cookies, pixels, tags, and similar technologies, including:
- device and browser information (type, operating system, browser version, screen resolution);
- IP address and approximate geographic location derived from it;
- pages visited, time spent on pages, referral source, and click patterns;
- interaction with advertising and partner content, including referral link clicks.
Detailed information about cookies and tracking technologies used on the Website is set out in our Cookie Policy.
2.3 Information From Third Parties
We may receive limited information about you from third-party services integrated into the Website, including analytics providers (e.g. Google Analytics, Yandex.Metrica), advertising platforms (e.g. Meta Pixel), and commercial partners (e.g. broker referral programmes), where you interact with their content embedded on the Website.
2.4 Categories of Data We Do Not Knowingly Collect
The Company does not request or knowingly collect sensitive categories of personal data (such as health information, biometric data, religious or political beliefs, or criminal records) through the Website. We do not knowingly collect personal data from children under the age of 13, as further described in Section 9.
3. How We Use Personal Data
We process personal data for the following purposes and on the following legal bases:
| Purpose | Legal basis |
|---|---|
| To operate and maintain the Website: account management, displaying content, ensuring security | performance of contract / legitimate interest |
| To improve the Website and user experience: analytics, usage patterns, A/B testing | legitimate interest |
| To communicate with you: responding to enquiries, sending requested information | consent / legitimate interest |
| To send marketing communications: newsletters, promotional content, where you have opted in | consent |
| To personalise advertising: display of relevant partner offers and broker content | consent |
| To comply with legal obligations: responding to regulatory or law enforcement requests | legal obligation |
| To prevent fraud and ensure security: detecting and preventing misuse of the Website | legitimate interest |
We do not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or identifying an alternative lawful basis.
4. Cookies and Tracking Technologies
The Website uses cookies and similar technologies for analytics, advertising personalisation, and service improvement. Strictly necessary cookies are placed automatically. All other cookies — including analytics tools (such as Google Analytics and Yandex.Metrica) and marketing tools (such as Meta Pixel) — are placed only upon your prior, explicit, opt-in consent.
You can manage or withdraw your cookie consent at any time via the cookie consent mechanism on the Website. Full details of the specific cookies used, their purposes, and their retention periods are set out in our separate Cookie Policy, which forms part of this Privacy Policy.
5. Sharing of Personal Data
We do not sell your personal data. We may share personal data with the following categories of recipients, only to the extent necessary for the purposes described in this Policy:
- Service providers: hosting providers, IT infrastructure providers, customer support tools, and email delivery services, acting as data processors under our instructions;
- Analytics providers: including Google Analytics and Yandex.Metrica, which process data on our behalf to help us understand Website usage;
- Advertising and marketing partners: including Meta (Meta Pixel) and other advertising networks, for the purpose of measuring and personalising advertising, where you have provided consent;
- Commercial and referral partners: including financial brokers and other service providers featured on the Website, where you interact with their referral links or partner content. Such partners act as independent data controllers for any data they collect directly from you after you leave the Website;
- Legal and regulatory authorities: where required by applicable law, court order, or governmental request;
- Successors in business: in connection with any merger, acquisition, reorganisation, or sale of assets, subject to equivalent privacy protections.
We require all third-party service providers to implement appropriate technical and organisational measures to protect personal data and to process it only for the specified purposes.
6. Cross-Border Data Transfers
As a global portal, the Company may transfer personal data to recipients located outside the United Arab Emirates and outside your country of residence, including to service providers, analytics platforms, and commercial partners located internationally.
All such transfers are conducted in accordance with applicable law, using appropriate safeguards, which may include: standard contractual clauses; adequacy decisions issued by competent authorities; or other legally recognised transfer mechanisms. Where required by the law of your jurisdiction, we obtain your explicit consent prior to any cross-border transfer of your personal data.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the purpose of processing:
- account and contact data: for the duration of your relationship with the Website, plus a reasonable period thereafter to address any residual legal or administrative requirements;
- analytics and usage data: typically retained for up to 26 months, in accordance with standard analytics platform retention settings;
- marketing consent records: retained until consent is withdrawn, plus a reasonable period to demonstrate compliance;
- data subject to legal retention obligations: retained for the period required by applicable law.
When personal data is no longer required, we securely delete or anonymise it.
8. Data Security
We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction, including encryption of data in transit, access controls, and regular security assessments. While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the competent authority and affected individuals in accordance with the requirements of applicable law and within the timeframes specified therein.
9. Children's Privacy
The Website is not directed at, and is not intended for use by, children under the age of 13. In accordance with UAE Federal Decree-Law No. 26 of 2025 on Child Digital Safety and equivalent laws in other jurisdictions, we do not knowingly collect, process, or share personal data of children under 13 without verifiable parental or guardian consent.
No advertising, marketing communications, or partner content (including financial broker materials) is knowingly directed at users under the age of 18. If we become aware that we have inadvertently collected personal data from a child under 13 without appropriate consent, we will take prompt steps to delete such data.
If you are a parent or guardian and believe your child has provided personal data to the Website without your consent, please contact us at info@theunum.io.
10. Your Rights
Subject to applicable law, you have the following rights in relation to your personal data:
- Right to access: to obtain confirmation of whether we process your personal data and to receive a copy of it;
- Right to rectification: to request correction of inaccurate or incomplete personal data;
- Right to erasure: to request deletion of your personal data, subject to applicable legal exceptions;
- Right to restrict processing: to request that we limit how we use your personal data in certain circumstances;
- Right to object: to object to processing based on legitimate interest, including for direct marketing purposes;
- Right to data portability: to receive your personal data in a structured, commonly used, machine-readable format, where technically feasible;
- Right to withdraw consent: to withdraw previously given consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
- Right to lodge a complaint: to file a complaint with the competent data protection authority in your jurisdiction, including the UAE Data Office.
To exercise any of these rights, please contact us at info@theunum.io. We will respond to your request within the timeframe required by applicable law, which is typically 30 calendar days. We may request additional information to verify your identity before processing your request.
11. Automated Decision-Making
The Website does not currently use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you. Should this change in the future, we will update this Policy accordingly and provide you with information about the logic involved and your right to object.
12. Third-Party Links and Content
The Website contains links to third-party websites, including financial broker partners and other service providers. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party website you visit, including those of our commercial partners, before providing any personal data to them.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, the Website's functionality, or applicable law. The "Last Updated" date at the top of this Policy indicates when it was last revised. For material changes, we will provide notice via the Website or by other appropriate means. We encourage you to review this Policy periodically.
14. Language and Priority
This Privacy Policy is issued in the English language. Versions in other languages are provided solely for user convenience. In the event of any conflict or inconsistency between the English version and any other language version, the English version shall prevail, in accordance with the governing law of the UAE.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
Data Controller: Unum Innovations FZCO
License: IFZA License No. 40871
Address: IFZA Properties, DSO-IFZA, Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: info@theunum.io
Website: www.{{DOMAIN}}